Logistics and operating solutions for merchants across Saudi cities

Delex provides delivery and operating services for merchants across Saudi cities

We provide delivery, cash on delivery, storage, fulfillment, packing, clear tracking, and direct technical integration.

Delivery in Riyadh starts within 24 hours, while timing varies by city and service area.

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Service highlights

All cities

Coverage across Saudi cities

From 24 hours

Riyadh delivery starts within 24 hours

COD

Cash on delivery support

Trusted by clients

Brands and organizations that rely on Delex for delivery and operations

A selection of the brands and organizations currently shown on the public website.

Service highlights

What matters most when merchants evaluate the service

We focus on coverage, delivery timing, collection, integration, and tracking clarity.

All cities

Coverage across Saudi cities

We serve merchants across Saudi cities through one clear operating experience.

From 24 hours

Riyadh delivery starts within 24 hours

Delivery in Riyadh starts within 24 hours. Timing varies by city and service area.

COD

Cash on delivery support

Structured COD handling with clear settlement and operational follow-up.

API

Platform integrations

We support Salla, Zid, Omniful, Fastco, and other operating systems.

Services

Everything a merchant needs inside one operating path

Delivery, collection, returns, storage, fulfillment, packing, and integration should work as one connected operating model.

Delivery

Delivery across Saudi cities

A delivery service for merchants with clear pickup and drop-off handling by city and area.

Fulfillment

Storage, fulfillment, and packing

Operational services that support storage, order fulfillment, and packing before dispatch.

Collection and visibility

COD, returns, and shipment tracking

We connect COD, returns, and tracking in one clear experience for merchants and customers.

Systems integration

Integration with Salla, Zid, Omniful, Fastco, and more

Technical integration that aligns orders, shipment statuses, and tracking references in one operating flow.

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Status visibility

Tracking and status visibility made easier for teams and customers

A visual language that makes shipment movement and key statuses easier to understand at a glance.

Clearer operational view

A simplified status map for operations and support teams

A visual model showing how an order moves from pickup to delivery with clearer markers around critical moments across Saudi cities.

Pickup from merchant

Out for delivery

Delivered or exception

Coverage across Saudi cities

Flexible windows by city

How it works

From onboarding to ongoing performance improvement

We present the operating journey directly so merchants know what happens after submitting a request.

Step 1

Connect your store and operating model

We define order type, cities, operating windows, and the collection or return model you need.

Step 2

Start dispatching and tracking daily

Your team starts dispatching while you monitor statuses, throughput, and exceptions from a clearer view.

Step 3

Review performance and improve service

We review delivery rates, completion times, and returns to drive ongoing operational improvements.

Frequently asked

Fast answers before talking to the team

Straight answers to the most common questions about service, integration, and tracking.

What services does Delex provide?

We provide delivery, cash on delivery, returns, tracking, storage, fulfillment, packing, and technical integrations with platforms and operating systems.

Do you serve all Saudi cities?

Yes. We cover Saudi cities across the Kingdom, with operating scope and timing defined by city and service area.

How long does delivery take?

Delivery in Riyadh starts within 24 hours, while timing varies by city, area, and operating model.

Can my store or system integrate with Delex?

Yes. We support Salla, Zid, Omniful, Fastco, and other integrations, and can review additional integrations based on your needs.

Start now

Need a clearer delivery and operating setup for your store?

Start with the store registration form and the team will review cities, order volume, required services, and the right integration path.