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Delex services

Delivery and fulfillment services for merchants across Saudi cities

Our services include delivery, cash collection, returns, tracking, storage, fulfillment, packing, and system integrations.

Core service lines

Services explained clearly around day-to-day merchant needs

Delivery

Delivery across Saudi cities

A delivery service for merchants with clear pickup and drop-off handling by city and area.

Fulfillment

Storage, fulfillment, and packing

Operational services that support storage, order fulfillment, and packing before dispatch.

Collection and visibility

COD, returns, and shipment tracking

We connect COD, returns, and tracking in one clear experience for merchants and customers.

Systems integration

Integration with Salla, Zid, Omniful, Fastco, and more

Technical integration that aligns orders, shipment statuses, and tracking references in one operating flow.

Operating design

How we structure the service at launch

We define the target cities, service timing, and required services, then build the right operating model.

Phase 1

Connect your store and operating model

We define order type, cities, operating windows, and the collection or return model you need.

Phase 2

Start dispatching and tracking daily

Your team starts dispatching while you monitor statuses, throughput, and exceptions from a clearer view.

Phase 3

Review performance and improve service

We review delivery rates, completion times, and returns to drive ongoing operational improvements.

Start now

Define your priorities and we will structure the right operating solution

We review order volume, target cities, and required services, then propose the right operating setup.